Clear rules, simple service

These terms cover how Supral works and what you agree to when using the app.

Last updated: July 30, 2026

Acceptance and eligibility

  • By using Supral, creating an account, or making a purchase, you agree to these terms and the Privacy Policy.
  • You must be legally able to enter into this agreement in your country. If you use Supral for an organisation, you confirm that you can bind that organisation.
  • You must provide accurate information and are responsible for activity performed through your account or private download links.

Accounts and sign-in

  • A studio account can be accessed by email Magic Link and, if you connect it while authenticated, Google OAuth.
  • You are responsible for protecting access to your email account and connected Google account. Contact us promptly if you believe your Supral account has been accessed without permission.
  • Generations previously made without an account may be attached to an account using the same verified email address.

Free service and audio generation

  • Audio is generated automatically from the settings you choose.
  • The no-account Free tier remains available for up to 3 creations per day per email, with the maximum duration and preview limits shown in the generator. A signed-in Free account uses the account email for the same daily limit and adds generation history, but does not automatically include Supral+ benefits.
  • We may change backgrounds, voices, or technical settings to improve reliability and quality.

Supral+ and Supral Pro subscriptions

  • Supral+ and Supral Pro are offered with monthly or annual billing. Subscriptions renew automatically for the same billing cycle until cancelled, at the price and in the currency displayed during Stripe Checkout.
  • Both paid plans include up to 9 generations per day and 10- or 30-minute duration options. Limits are enforced per account and may be adjusted prospectively with clear notice where required.
  • Supral+ includes monthly option credits: 3 WAV exports, 1 Booster, 1 SuperSub 6D, and 1 Complete Bundle. Credits reset monthly, including on annual subscriptions, do not roll over, cannot be transferred, and have no cash value.
  • Supral Pro includes every Supral+ benefit and 9 My Voice credits in each monthly benefit period. On annual billing, those My Voice credits are still issued and reset monthly rather than being granted for the full year upfront.
  • An immediate Supral+ to Supral Pro upgrade is available only within the same billing cadence and Stripe calculates the prorated amount before confirmation. A change between monthly and annual cadence takes effect through the renewal flow instead.
  • You may request cancellation through the contact form before your next renewal. Cancellation normally takes effect at the end of the paid billing period unless applicable law requires otherwise.

My Voice and My Voice credits

  • My Voice enrolment is free for eligible signed-in accounts. Recording a sample does not include a free synthesis credit and feature availability may be paused before launch or for operational reasons.
  • You must record your own voice, have all necessary rights and permissions to use the recording, and must not use My Voice to impersonate another person or mislead anyone.
  • One My Voice credit is used when your saved voice is first prepared successfully for one unique saved generation. Repeated loops, later downloads, and separately unlocked output formats reuse that prepared narration without another My Voice credit.
  • Monthly Pro My Voice credits expire at the end of their monthly benefit period and do not roll over. Purchased My Voice credits do not expire while the service and account remain available. Monthly credits are reserved and used before purchased credits.
  • A known failed preparation releases its reserved credit. If a provider outcome cannot be confirmed, the original credit may remain reserved so a retry cannot charge twice; support can investigate unresolved reservations.
  • If you delete a track while a submitted provider request still has an unresolved outcome, its reserved credit may be consumed because the deleted track can no longer be retried or reconciled.

Referral rewards

  • Any registered Free, Supral+, or Supral Pro account may share its personal referral link. An invited person must create a new account through a valid invitation and save a new track after joining for the referral to qualify.
  • Each qualified referral adds one non-expiring Booster credit to the inviter and the invited account. The inviter also receives one SuperSub 6D credit when their fifth referral qualifies and one Complete Bundle credit when their tenth referral qualifies.
  • Referral credits do not expire, cannot be transferred, exchanged for cash, or applied retroactively to an earlier purchase. Monthly Supral+ credits are used before non-expiring referral credits when both are available.
  • Existing accounts, self-referrals, duplicate accounts, automated signups, historical generations, and other attempts to manipulate the programme do not qualify. We may correct or withdraw rewards obtained through fraud or a material breach of these terms.

One-time purchases, billing, and refunds

  • WAV, Booster, SuperSub 6D, and Bundle options may also be purchased once for an individual generation. An unlock remains attached to that generation while it remains available through your account or valid private link.
  • My Voice credit packs are separate from individual track upgrades and from the Complete Bundle. Purchased packs are credited to the authenticated account after Stripe confirms payment.
  • Stripe processes payments. Prices, currency, taxes, billing frequency, and any promotion shown at checkout form part of your purchase confirmation.
  • A refund, chargeback, or payment dispute may revoke the corresponding unused My Voice credits. If those credits were already used, an equivalent credit debt may pause new My Voice preparations until the payment is restored or the debt is offset; already prepared narrations remain available.
  • Except where required by law or expressly stated otherwise, used subscription periods, consumed credits, and delivered digital upgrades are not refundable. Nothing in these terms limits mandatory consumer rights, including withdrawal, refund, or conformity rights that apply in your country.

Your content and permitted use

  • You retain your rights in the affirmations and other content you submit. You grant Supral the limited permission needed to process that content and provide the requested service.
  • You are responsible for ensuring that your content and use of generated audio are lawful and do not infringe another person's privacy, intellectual property, or other rights.
  • Generated tracks are provided for personal use unless a separate licence or applicable law permits broader use.

Acceptable use

  • Do not abuse the service with automated requests, spam, or attempts to overload the system.
  • Do not submit content that is illegal, hateful, abusive, or infringing on someone else's rights.
  • Do not attempt to bypass plan limits, payment controls, access tokens, account protections, or security measures.
  • We may suspend or terminate access when reasonably necessary to protect users, providers, or the service, or when these terms are materially breached.

Wellness disclaimer

  • Supral is a creative audio tool, not a medical, psychological, financial, or professional advice service.
  • We do not promise that affirmations, subliminal audio, frequencies, or generated tracks will produce a particular personal, health, financial, or behavioural outcome.
  • Do not use generated audio where distraction could be dangerous, including while driving or operating machinery.

Availability and liability

  • Supral is provided on an as-is and as-available basis.
  • We do not guarantee uninterrupted access, perfect audio quality, or that every request will succeed.
  • To the maximum extent permitted by law, Supral is not liable for indirect, incidental, special, or consequential loss. Nothing excludes liability that cannot legally be excluded or limited.

Changes to the service and terms

  • We may update features, limits, prices, and these terms as the service evolves. Changes do not retroactively alter a completed one-time purchase.
  • Where required, material subscription or terms changes will be communicated before they take effect. Continued use after the effective date means you accept the updated terms.

Questions and notices

For billing questions, cancellation requests, legal notices, or questions about these terms, use the contact form.